VetsLearn — Analyze data & support decisions — 01: Define the question and the data contract Revision 2026-10-03; fictional training fixture. OUTCOME Specify the unit of analysis before calculating. INDEPENDENT TASK Independent rows: X closed 20 minutes; Y closed 40; Z open blank; W closed duration -5. Define a contract and an analysis plan before calculating. STEPS 1. State the population, row meaning and unit. 2. Flag W as invalid and Z as open, rather than silently deleting them. 3. Calculate a valid observed closed-request mean and report exclusions. ACCEPTANCE CRITERIA - Mean of valid observed closed durations is 30 minutes. - Report one open and one invalid record. - Do not claim a mean for all requests or treat blanks as zero. EXPLAIN YOUR APPROACH What additional data would you need for a complete closed-request average? Keep your artifact, corrections, evidence and limitations yourself. Self-review is not independent assessment. No paid model calls are required. Review notes: /paths/analysis/01/#practice