Libraries · accountant · onboarding

New Client Onboarding

Proposals, engagement letters, welcome sequences, kickoff agendas, and the first-90-days plan: the paperwork that starts a client relationship right and sets the boundaries early.

PROMPTS 16 // OPEN SAMPLES 2 // FREE WITH ACCOUNT 14

Three-Tier Service Proposal

OPEN SAMPLE

Turns your discovery call notes into a one-page, three-tier proposal with prices and exclusions. Use it the same day as the call, while the prospect's words are fresh.

FIRM NAME ·PROSPECT BUSINESS ·INDUSTRY ·DISCOVERY CALL NOTES ·PAIN POINTS ·TIER DETAILS AND PRICES ·NEXT STEP AND DEADLINE
## Context
You write service proposals for [FIRM NAME], a solo accounting practice. The prospect is [PROSPECT BUSINESS], a [INDUSTRY] business. Discovery call notes: [DISCOVERY CALL NOTES]. Their stated pain points, in their own words: [PAIN POINTS].

## Task
Write a one-page, three-tier service proposal. Use these tiers, services, and monthly prices exactly as given: [TIER DETAILS AND PRICES]. For each tier give: a plain-English name, what is included, what is not included, the monthly price, and one sentence on who the tier fits. Open with two sentences that restate the prospect's problem using their words from the call notes. Close with this next step and deadline: [NEXT STEP AND DEADLINE].

## Standards
Plain language a business owner uses — say "monthly financial statements," not "deliverable suite." Anchor each tier to a pain point from the notes, not a feature list. Recommend the middle tier once, in one sentence, with a reason tied to their situation. Do not invent services, add-ons, or prices I did not list. Do not promise outcomes — no "save thousands in taxes," no guaranteed results. No discount language and no urgency beyond the stated deadline. If a tier is missing a price, or a service could mean two different things, ask me before drafting.
BEFORE YOU RUN IT
  • Discovery call notes, including pain points in the prospect's exact words
  • Your tier definitions: services in, services out, monthly price for each tier
  • The next step and a real deadline (booking link, onboarding slot capacity)
  • Confidentiality: strip the prospect's revenue and account figures from your notes, or confirm your AI tool is approved under your firm's confidentiality policy
VERIFY BEFORE IT LEAVES YOUR HANDS
  • Every price matches your pricing sheet exactly — retype each one, do not skim
  • No service appears that you did not list; AI pads tiers with extra features
  • Each tier's not-included list survived the draft — exclusions prevent scope disputes later
  • If the draft computes an annual total or any savings figure, recompute it in your spreadsheet before sending
  • Tier names match what you deliver — no CFO label on a bookkeeping tier
  • Pain points are restated, not inflated into promises about outcomes
Sample output
Sample output — AI-generated from sample inputs:

Proposal for Harbor Lane Coffee Roasters
Prepared by Vega Bookkeeping & Advisory

On our call you said two things: you don't trust your numbers, and tax season surprises you every year. This proposal fixes both.

Tier 1 — Clean Books, $450/month
Monthly bookkeeping in QuickBooks Online. Reconciliation for up to four bank and credit card accounts. Financial statements delivered by the 15th. Not included: payroll, sales tax filings, tax preparation.
Fits you if: you want reliable numbers and nothing else.

Tier 2 — Clean Books + Guidance, $750/month (recommended)
Everything in Tier 1, plus a 30-minute monthly review call, a one-page cash flow snapshot, and Washington sales tax filing. Not included: payroll, income tax preparation.
Recommended because your sales tax filings are the source of most of your year-end surprises.

Tier 3 — Year-Round Numbers Partner, $1,200/month
Everything in Tier 2, plus quarterly tax estimates with your tax preparer, payroll review, and a year-end tax-readiness package.
Fits you if: you want one person watching all of it.

Next step: reply to this email or book a 15-minute call by Friday, June 19. I onboard two new clients per month; one July slot is open.
CUSTOMIZATION

Swap the three monthly tiers for a single fixed-fee project quote if you sell cleanup or catch-up work — keep the exclusions section either way. Service-business prospects respond to time saved; product businesses respond to inventory and margin visibility, so feed the matching pain points. If you price by transaction volume, add a volume cap per tier and a rate for overages.

Proposal Follow-Up Email

Writes a short, pressure-free follow-up when a proposal has sat unanswered. Use it five to ten days after sending, before the prospect goes cold.

FREE WITH ACCOUNT

Monthly Bookkeeping Engagement Letter

Drafts a monthly bookkeeping engagement letter with scope, exclusions, fees, and limitation language. Use it after a proposal is accepted, before any work starts.

FREE WITH ACCOUNT

Advisory Services Engagement Letter

Drafts an engagement letter for advisory work — forecasts, cash flow guidance, monthly strategy calls. Use it when a client moves up from compliance-only services, so advisory scope and its limits are in writing.

FREE WITH ACCOUNT

Cleanup Project Engagement Letter

Drafts a fixed-scope engagement letter for a books cleanup or catch-up project, with a change-order clause and a definition of done. Use it for any cleanup big enough to go sideways.

FREE WITH ACCOUNT

Cleanup Diagnostic Review Checklist

Builds a tailored checklist for reviewing a prospect's messy books before you quote cleanup work. Use it before pricing — quoting a cleanup without a diagnostic is how fixed fees go underwater.

FREE WITH ACCOUNT

Cleanup Scope Memo and Quote

OPEN SAMPLE

Turns your diagnostic findings into a client-facing scope memo: what you found, the phases to fix it, the fee, and what could change the price. Use it after the diagnostic review, before the engagement letter.

FIRM NAME ·ACCOUNTING SOFTWARE ·DIAGNOSTIC FINDINGS ·CLIENT GOAL ·PRICING BASIS ·TARGET COMPLETION DATE
## Context
You write scope memos for [FIRM NAME], a solo accounting practice. I reviewed a prospect's books in [ACCOUNTING SOFTWARE]. My diagnostic findings, in my shorthand: [DIAGNOSTIC FINDINGS]. The client's goal for the cleanup: [CLIENT GOAL]. Pricing basis: [PRICING BASIS — hourly rate and hours per phase, or fixed fee per phase]. Target completion: [TARGET COMPLETION DATE].

## Task
Write a one-to-two-page scope memo for the client with four parts. One: what we found — translate each finding into plain language an owner understands, without blame and without alarm. Two: the fix — phases in order, what each phase covers, and the fee per phase from my pricing basis. Three: what could change the price — name the specific unknowns from my findings, not generic disclaimers. Four: what we need from you — the client's items with dates.

## Standards
Every finding in the memo must come from my notes; add nothing. Translate, do not soften — "your loan balance is overstated by an unknown amount" stays in. No promised outcomes: the memo says what done looks like, not "audit-ready" or "IRS-proof." Plain sentences, no accounting jargon without a one-clause explanation. Show phase fees and a total. If my findings are too thin to scope a phase, say which phase and ask me, rather than padding it.
BEFORE YOU RUN IT
  • Your diagnostic notes — findings, not hunches; anything unverified gets labeled as unknown
  • Pricing basis per phase, decided before you prompt, not during
  • The client's stated goal (tax filing, loan application, peace of mind) — it sets the memo's framing
  • Client dependency items with dates
  • Confidentiality: anonymize or summarize findings — no exact balances or customer names in the prompt — or confirm your AI tool is approved under your firm's confidentiality policy
VERIFY BEFORE IT LEAVES YOUR HANDS
  • Every finding traces to your diagnostic notes — AI invents plausible-sounding problems; delete anything you did not see
  • Recompute the total fee from the phase fees in your spreadsheet — do not trust the memo's addition
  • If pricing is hourly, recompute each phase: hours times rate, by hand
  • Price-change section names your actual unknowns, not boilerplate
  • No outcome promises — search the draft for 'ready', 'compliant', and 'guarantee'
  • Phases are in dependency order: reconciliations before balance sheet fixes, balance sheet before final statements
  • Completion date accounts for client dependency dates, not calendar optimism
Sample output
Sample output — AI-generated from sample inputs:

Scope Memo — Books Cleanup
Prepared for Fernwood Property Care LLC by Tully Books LLC

What we found
Your books have not been reconciled since January 2025. That means 17 months of transactions were never checked against your bank statements, so the balances in QuickBooks cannot be trusted yet. Three specific issues: about 430 bank feed transactions are waiting to be categorized; $18,400 sits in Undeposited Funds, some of it over a year old, which likely overstates what customers owe you; and your truck loan payments were recorded in a way that overstates the loan balance by an amount we cannot determine until we see the lender's statements.

The fix
Phase 1 — Categorize and reconcile all accounts, January 2025 through May 2026. $2,800.
Phase 2 — Clear Undeposited Funds and correct the loan balance to the lender's schedule. $900.
Phase 3 — Final review and delivery of corrected statements for the full period. $500.
Total: $4,200, completion by August 14, 2026.

What could change the price
If the lender statements show refinancing we have not seen, or if personal spending ran through the business card in 2025, Phase 2 grows. We will stop and quote before doing added work.

What we need from you
Lender statements and January–March 2025 bank statements by July 8.
CUSTOMIZATION

If the goal is a loan application, lead with the lender's deadline and order phases around what the bank requests first. For prospects scared off by a big total, present Phase 1 alone as the committed scope and the rest as a quoted option. Keep your shorthand findings honest — the memo is only as good as the diagnostic behind it.

New Client Welcome Email Sequence

Writes a four-email welcome sequence covering the first 30 days: welcome, access setup, mid-month check-in, and first-deliverable walkthrough. Use it once and reuse the skeleton for every new client.

FREE WITH ACCOUNT

How-We-Work-Together One-Pager

Builds a one-page client reference covering monthly timeline, the client's responsibilities, response times, and how to request out-of-scope work. Use it in your welcome packet to prevent the questions that eat your weeks.

FREE WITH ACCOUNT

Systems Access Request Checklist

Generates a client-specific checklist of every system access you need, who grants it, and the safe method for each. Use it at kickoff so access is gathered once instead of dribbling in over six weeks.

FREE WITH ACCOUNT

Client Kickoff Meeting Agenda

Builds a timed agenda and question list for the first working meeting with a new client. Use it to cover access, expectations, and unknowns in one sitting instead of twelve emails.

FREE WITH ACCOUNT

Prior Accountant Records Request Letter

Drafts a professional letter to the client's previous accountant requesting workpapers, schedules, and returns. Use it once the client has signed with you and authorized the release.

FREE WITH ACCOUNT

All 142 prompts in this library are free with a VetsLearn account: every prompt, every checklist, synced to your account.

Unlock free with an account →

Client's Transition Email to Prior Accountant

Drafts the email your new client sends their previous accountant announcing the change, plus talking points if the accountant calls. Use it so the client handles the awkward part cleanly and the records flow to you.

FREE WITH ACCOUNT

New Client Intake Questionnaire

Generates an intake questionnaire tailored to the client's entity type, industry, and engaged services. Use it after signing, before kickoff — it feeds the access checklist and the kickoff agenda.

FREE WITH ACCOUNT

First-90-Days Client Onboarding Plan

Builds an internal week-by-week workplan for a new client's first 90 days: access, cleanup, first closes, and review touchpoints. Use it the day the engagement letter comes back signed.

FREE WITH ACCOUNT

Scope Change and Tier Upgrade Letter

Drafts an amendment letter when an onboarded client adds services or moves up a tier mid-engagement. Use it whenever scope changes — verbal upgrades are how solo practices end up working free.

FREE WITH ACCOUNT

All 142 prompts in this library are free with a VetsLearn account: every prompt, every checklist, synced to your account.

Unlock free with an account →
  • This library is not accounting or tax advice. Prompts and outputs require professional review before any client use.
  • AI output is a first draft. Recompute every figure. Verify every rule against the authoritative source.
  • You remain responsible for confidentiality. Check your firm's AI policy and IRC Sec. 7216 before pasting client data.